Author Archives DougJackson

We’ve been busy

January 15, 2019

Hi Everybody,

Christmas 2018 was a wonderfully busy period for us here at DougsWordClocks, with all sorts of clocks being sent to Australia, USA, England and even Denmark.

Last year, we spent quite a bit of effort on buckling down and innovating, trying new things, and making our clocks better.

We made a clock the shape of an owl – It has a beautifully playful feel, and is really unique!

Check out the owl here: http://www.dougswordclocks.com/shop/owl_wordclock/

We hope everybody enjoys our products, and hope that your 2019 is amazing!

Doug

 

 

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Christmas orders for 2018 are closed

December 07, 2018

Hi Everybody,

WOW!  We can’t believe the number of people who still love our clocks!!  We have a healthy queue of orders being made at the moment, and are expecting to get all of them to you in time for Christmas (Assuming there are no postal delays)

You are welcome to order clocks, but after today we may not be able to get them made in time for the day!

Well close the workshop for a couple of weeks in early Jan 2019, for a well earned rest.

Have a happy Christmas.

Doug

 

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The workshop keeps being busy

June 20, 2018

Good morning everybody,

Just a quick post to thank everybody for their orders as we get to the end of the financial year here in Australia.  We really enjoy making clocks, but more importantly, we enjoy getting emails back from clients saying how happy they are.

The queue is almost caught up with, and hopefully we will have a quiet week or two to get some cleaning up done here 🙂

Have a wonderful FY 2018.

Doug

 

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Christmas Orders for 2017 Are Closed

December 08, 2017

Hi Everybody,

What a whirlwind year – Thank you all so much for your support during the year, it is very much appreciated.

I have had to close off Christmas orders now, as were getting close enough to Christmas that I won’t be able to ensure that you will get your clock in time.

You are still welcome to place orders, I just may not be able to get it to you before the big day.

Doug

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We’re Back!

January 20, 2017

Hi Everybody – After a fun break, we are back making clocks.  To celebrate, we are offering a 20% discount using a coupon on the checkout page for all products.

Also, this year, we will be trying something slightly different to allow us to create a better work/life balance.  Our plan is to pre-make a specific number of clocks in a given month, and let those be sold.  We will laser cut faces to demand, allowing color and font choice.  This means that delivery will be significantly faster, as you won’t have to wait for us to make your clock – it will be on the shelf, but also there will only be a finite number of clocks available until the next manufacturing day.

If anybody has any alternate ideas on how to achiev better balance, then feel free to email us at  doug@dougswordclocks.com

Have a beautiful weekend 🙂

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Christmas 2015 Orders are Closed

November 24, 2015

Hi Everybody,

This is an important post!

Unfortunately, the cutoff for Christmas orders was Mid November, and, as every clock is hand made, I need time to get them ready for Christmas. So, Christmas orders are now closed.

Any clocks ordered after today are likely to take slightly more than the normal 4-6 weeks to arrive (Late Jan, early Feb) as my family is dragging me away from the workshop for a short couple of week holiday- They say that they would like to see me just occasionally :-).

Thank you so much for your support over the last year, and I look forward to making more beautiful clocks next year 🙂

Doug

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Something BIG is on the way

November 12, 2015

WOW – I love meeting the wonderful people who I get to make clocks for.

Sometimes, they convince me to do something i wouldn’t normally do – Like making a clock that is 1400cm x 910cm….

One of my Canberra based clients has me designing and building a clock for his new home, in an alcove that he designed specially for it. tis image is a quick mock up – The parts are on the way, and the frame is coming together, so it is getting closer 🙂

Large custom wall clock

Large custom wall clock

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Price Increase

August 31, 2015

Hi Everybody,

Increasing prices is a sensitive issue – Everybody wants a bargain, and nobody wants to pay too much. This is completely normal. Pricing within a business has to be set to cover business costs, as well as make a modest return.

One of the luxuries of running a hobby business is that there is not much need to make a return to shareholders. The business is there so I can make beautiful products to send around the world, and any profit is returned to the business, so I can manufacture other things. There is however, one all important caveat, and that is that I not look to the household budget to prop the business up.

Due to a significant number of external factors I have had to raise the price of my clocks.

During the last 5 months, I have been reading many business books looking for ways of improving my business without altering pricing, and everything I have come to read has come to the same conclusion – I have priced my clocks like a techo – not as a businessman, and that is why I have had to make a substantial increase. I have avoided raising my prices for as long as possible, but each month, I have been watching the bank balance drop, and I could no longer delay this change to my business, without asking Megs for money – And that is unacceptable.

My clocks are still significantly less expensive than a Qlock2, which is still important to me.

I would like to thank you for your valued business and know that you will understand the necessity for this price increase, especially for hand made quality, as oppose to cheap Chinese imports.

Doug

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No Cheap Chinese Components Here

August 07, 2015

Hi Everybody,

Time for another blog post – today it is about quality components.

The quality of an item is completely dependent on the quality of its individual components. We live in a world where there is so much copying, and there are counterfeit components available everywhere, and with counterfeiting comes quality issues.

Take for example, the Real Time Clock (RTC) Integrated circuits that I use. My clock designs use a Dallas Semiconductor DS1302 chip to maintain the time. These components are awesome, I simply provide a quality crystal, and a backup super capacitor, and it keeps track of time to within 20 parts per million forever. No issues at all.

When I was developing the clock, I used eBay as a part supplier for quick samples of components – and I discovered that there was a person selling DS1302 chips for about $1 each, instead of the $7 that Dallas wanted to charge – Needless to say that in my nativity and youthful exuberance, I jumped and purchased 5. That was a complete mistake. It turned out that the components kept awful time The test clock lost seconds every hour. I swapped RTC chips to see if that helped, but it didn’t so I looked at the sofware thinking that I had missed something, rewriting routines carefully, all to no avail. Finally, I did a search of some online forums, and discovered that I had purchased fake components. The chips worked, but not well enough.

So – to save $31 I ended up costing myself time and frustration. But I learnt one of the most valuable lessons available. Don’t scrimp on quality because it bites you back later.

Now, all of my components come from primary source suppliers. The microprocessors are from Atmel, the RTC chips are from Dallas, the driver chips are from Texas Instruments, the super capacitors come from Cornell Dubilier and even the resistors come from KOA Speer. All sourced through reliable, guaranteed supply channels. In exchange for that, I have beautiful reliability figures and happy customers.

Happy customers who keep coming back to buy unique hand made birthday and Christmas presents.

🙂
KOASpeer

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